 Check our Bulletin to stay in the know on all things Jon Hart PERSISTENT LINKS IN THIS TOP SECTION ↓↓ TIME SENSITIVE UPDATES ARE BELOW THIS SECTION ↓↓
CLICK HERE TO DOWNLOAD ALL MARKETING MATERIALS (updated 10/16) CLICK HERE TO ACCESS JHD HI RES LIFESTYLE IMAGES (updated as of 08/24) CLICK HERE TO DOWNLOAD "A GIFT IS ON ITS WAY" CARDS TO GIVE TO CUSTOMERS WAITING ON A GIFT (updated 11/16) 2020 AUGUST UPDATED CATALOG & PRICE SHEETS (updated 09/01)
(to learn more please read EMAILED 11/16/20 below) As of 10/29 Leopard no guarantee for Christmas delivery list:
CLICK HERE TO VIEW THE 2021 RETAIL PARTNER PROGRAM CLICK HERE TO VIEW THE 2020 RETAIL PARTNER PROGRAM Dear JHD Retailers, We hope you are as excited as we are when we launch new products and colors. Giving you a sneak peak of the products and enabling you to pre-order is intended to allow you to prepare and order inventory sooner. The product launch date that we share with you, is the launch date… no sooner. Please be considerate of the dates we provide and do not share the products publicly until the actual launch date. Forgive us if we haven’t been clear about this in the past. We will ensure that we are going forward. Thank you, JHD Family ***OUR CURRENT TURN AROUND TIMES ARE DELAYED DUE TO WORK SAFE/ STAY HOME ORDERS**** Above is a video recording as an example of how to promote your Jon Hart Design product via any social media platforms you utilize. Please watch and feel free to pull content to include in your next video! TIME SENSITIVE UPDATES HERE EMAILED 12/10/20: Check your email for an update from our Jon Hart President Sharon Durham EMAILED 11/16/20: EARLY CHRISTMAS CUT-OFF ANNOUNCEMENT This comes much earlier than what we expected, but we've done the math and it looks like we are going to be busy sewing current orders until Christmas. Therefore, for any new orders placed for out-of-stock items placed after today, Monday Nov. 16th, will not be guaranteed for Christmas.
What contributed to this situation? All of the following anomalies have created interdependent consequences for both Jon Hart and our material suppliers.
EMAILED 10/29/20: Important JHD News We’d like to give y’all a quick update on our continued efforts to maintain the highest availability of Leopard. As you may have gathered from previous posts on the bulletin, some of our raw material suppliers continue to have supply chain issues and are doing their best to provide what we need at the pace we need it. Unfortunately, it’s not fast enough. In order to avoid continued extension of fulfillment timelines for Leopard, we have decided to put select Leopard items on a no guarantee for Christmas delivery list. These are all items that require a significant amount of material or the patterns result in higher material waste. We hope you understand and will only add to this list if we feel it’s critical. Please visit the JH Bulletin for Leopard products that may not be available for Christmas going forward. Leopard no guarantee for Christmas delivery list:
10/22/20: Now until the beginning of 2021 be sure to check inventory on all Pistachio items, as quantities are limited. 10/21/20: Please continue to check each product on the website as we will be changing the website to reflect early December for future orders of Leopard based on supply chain delay. 10/12/20: Looks like some Christmas magic came early! We expect to have more Leopard material in 2 weeks putting us at 2-4 weeks for all leopard items. 10/09/20: WOW! The popularity of Leopard is unprecedented in Jon Hart history. We are closely managing our current material levels while we anxiously wait for more from our material fabricator. As a precaution, we are warning all retailers and customers that many items in Leopard may have extended timelines. We've put together a list of what we have available and what we are already sewing for inventory. Everything else in Leopard is being made to order while we work with our supplier to get as much of our material as we can as soon as we can. https://www.jonhartdesign.com/Articles.asp?ID=280 EMAILED 10/08/20: Holiday Remons & Repairs Timeline Normal Turnaround: 2 Weeks Nov 1-Nov 15: 2-4 Weeks After Nov 15: 4-8 Weeks As orders come faster, RA's get slower. These are our expected turn-around times for elective repairs and remons. We'd prefer you wait until after the holidays to send in anything that isnt urgent. Thank you. EMAILED 9/25/20: 2021 Retail partner program sent out EMAILED 9/14/20: Trunk Shows & Timelines We hope that you and your customers are enjoying the new Leopard “color”. We think it will be a hit this Christmas which is only 14 weeks away. The following are important dates for the remainder of the year: Sept 14th: Sign up for your Trunk Show via this link or your rep (if applicable) (last day to sign up is oct. 9th) Sept 21st : Pre-trunk Show Orders begin Oct 1st – Oct 31st : Christmas Sale Oct 1st – Nov 10th : Trunk Shows Dec 1st: We may begin limiting product availability for larger items based on sewing capacity. Check website before taking new orders. Dec 7th: Christmas Cut-off (to ship by Dec 21st). You may want to designate an earlier cut-off for your customers if you need extra time to submit orders. Important Updates:
EMAILED 8/25/20 (summary of email): August 2020 Updates & New Color Launch Gulf Coast retailers
Average Turnaround Times:
Missing or damaged items
Planned Product Modifications (Between now and the end of the year you may notice a few small differences)
Oiled Leather
Tricky Monograms
Repatches and Remonos
Upcoming Color Launch:
POSTED 7/14/20: An important note
about Oiled Leather. Unlike our natural leather, oiled leather is treated with dye and waxes. If you store or stack oiled leather with other porous leathers for an extended amount of time (several days or more), the dye can migrate to other leathers. We are shipping all oiled leather products in a plastic bags to ensure that there is no migration during shipment or while packed in the box. Please be cautious of this possibility when you are storing or displaying your items. POSTED 8/4/20: NEW/REDESIGNED ITEMS ANNOUNCED--
Items can be found under "New Items" tab (you must be logged onto retail account). These items will be launched to the public Aug. 17th. POSTED 7/17/20: All laundry bags will now come with a natural patch. Olive and Khaki previously came with an oiled leather patch. Please contact customer service for any orders that have already been placed and require an oiled leather patch. POSTED 7/13/20: We’ve added a couple more links to the persistent links section above…
POSTED 7/1: Over the last year we have transitioned our coated canvas fabric purchasing to primarily one American manufacturer. As a result, one color in particular is a different shade. Although it’s not unusual to have some color variation between production runs, the Red material difference is significant. The previous red (travel kit on top) has been replaced by a more vibrant red (Frio on bottom). We only have a handful of items in inventory with the previous red. If you have customers that are long-time red collectors, you may want to advise them prior to future purchases.  e-Mailed 6/26: Dear JHD Retailers, I hope this finds all of you well!! I wanted to share a few things. We have made some changes here in the office. Some of you have already talked with our newest Customer Service Member, Clarissa. She is a recent grad from the University of Texas at Austin and loves Jon Hart. We are excited to have her. We know you will enjoy working with her. Our other change is in the returns department. Nikki is no longer with us. We are all pitching in while we train her replacement. We ask for your patience and understanding. With that said, I really need your help with RA’s: • DO request an RA# from returns for remonos, monos, repatches, returns, exchanges, etc. • DO complete an RA sheet with detail for each product (item & work requested) • DO write the RA# on the outside of the box • DON’T add additional items that weren’t part of the RA We receive boxes every day with no RA# and/or detail. It slows the process way down when we have to look for clues and often these boxes are put to the side until someone claims them. You may have sent an e-mail but it’s hundreds deep by the time we receive your boxAs most of you know we had a manufacturing error in our new Lil Chills. I am happy to say we have fixed the problem and made it even better for those of you who hot stamp in your store. You can find a helpful video on the bulletin. I know that Markets have been changed to August, however we still want to offer the Market Special Promotion!! It will start June 29th and end on July 10th!! You will receive promotion pricing and FREE hot stamping during this promotion. Don’t forget you must select the drop-down Market Special, so we know to adjust your price and remove the hot stamping charge. e-Mailed 6/24: Dear Retailers,
Although we are not where we’d like to be, the progress we’ve made in the last week is encouraging. We hope to return to normal turn-around times within the next few weeks as we return to our normal manufacturing processes. We know that your customers are anxious to receive their items. Please let them know that we appreciate their loyalty and are working overtime within the health and safety guidelines, which continue to evolve, to make their items as quickly as we can. Thanks again for your patience and understanding, Sharon Durham President- Jon Hart Design e-Mailed 6/4/20: Dear JHD Retailers, Our State and Local Leaders are allowing manufacturing companies to open at 50% occupancy. This is what we need to achieve in order to operate at full capacity. I want to first Thank You for your patience and understanding as we had to navigate our way through a difficult time. We want to ask you for your continued patience as we get everyone back in place, working. All our amazing employees are eager to get back to work. I also want to share with you how proud I am to be part of the JHD family! I can honestly say if we did not have the leaders, we have today COVID might have beaten JHD, however, our leadership rose to the occasion and took care of their employees and retailers! I look forward to all the new and wonderful things we have in the works for those who love our product. 😊 Due to some changes, we had to make we have decided that it would be best for us to have set hours for visitors. Please make a note of our new lobby hours. We will be open Tuesday and Thursday: 10-2 pm. If you have a pick-up, please call us an hour before so we can have all your items ready in the front lobby. Again, thank you for all you do!! Happy Jon Hart Day, Julie Sansavera POSTED 5/11/20: Ole Pearl and Ole Tourney Tote are no longer available to order. POSTED 5/6/20: Ole is now visible for retailers ONLY! We have limited amount of material left. Once we run out we will be taking Ole off the website. Please be cautious when taking orders for Ole and check the website first! POSTED 5/4/20: Please check your inbox for continued communication from Julie Sansavera for updates on production and Ole. Emails were sent 4/29/20 & 5/3/20.
POSTED 3/31 Our “From a Distance” program will allow you to receive credit for sales placed on the Jon Hart Design website. We’ll process the order, collect the payment and send the items to the customer. Here’s how it works: • You create a special code for your store here • Once confirmed via e-mail, the code will be active and you can start sharing it. • When your code is used, you will receive 40% of the product sales via a credit. This credit will be available at the end of the program and can be used for outstanding invoices or future purchases. Please know, this program is completely optional, and you can give out the code as much or as little as you’d like. Based on current social distancing guidelines, we expect this program to be in place until the end of April 2020. POSTED 3/25/20 A few new offers for now and the future as our plans evolve with the current situation.
POSTED 3/24/20 : A Stay Home/Work Safe order has been issued by the Mayor of San Antonio through April 9th which impacts Jon Hart Design operations. Unless you've told us differently we will ship your orders ASAP. We will be operating with a minimal crew for the next couple of weeks and doing our best to serve you and your customers. POSTED 3/20/20 We know that drop-shipping is more important to you than ever. We also know that shipping charges diminish your margins. During the government imposed COVID-19 restrictions, we’re doing two things to help you out: 1. We will not charge you for hot-stamping on your drop-ship orders. This discount should tremendously help you recover margin from shipping costs- in other words, continue to charge your customer for hot-stamping and it should cover a considerable amount of the shipping so that you can offer free or flat-rate shipping. To take advantage of this, simply add the ‘DROP SHIP HOT STAMP PROMO’ product to your cart listed under ‘New Products’ on the website (also on Quick-Order Form). This is only visible to retailers and will take effect starting March 21, 2020. The mono fees will still show up in your shopping cart but will be removed before you are invoiced. You are not able to combine this drop ship promo with any other promotions. 2. We will continue to take advantage of FedEx’s flat rate shipping where we can. Although we cannot ship larger items/orders via FedEx it does help eliminate the extra UPS surcharges for residential or extended distances for smaller items/orders that can sometimes double the shipping rate. 03/02/2020-- Ole Catalog insert available for download on promotional content along with an updated catalog for new items 02/25/20 -- OLE COLLECTION
CLICK HERE TO VIEW THE LIMITED OLE COLLECTION CATALOG INSERT
CLICK HERE TO DOWNLOAD TRUNK SHOW AND GRADUATION PROMO MARKETING MATERIAL (these will be updated, so check back continuously) Feb 3rd & 4th: 13% off Rose and Red Grande #701 and Chico #700 plus free mono on those items (code: ARROW) Feb 5th & 6th: 20% off in-stock Rose Bottle Baskets (code: KISSES) JANUARY MARKET SPECIAL You can find our January Market Special on the Promotional Content page, as well as in the links above... Market Special will end on JANUARY 21ST. 2020 PRICE CHANGES Price changes will take effect on Wednesday, January 8th. Please be sure to review carefully, as all items have not seen an increase, and some have even decreased. You can find our new Retail & Wholesale Price Sheets on the Promotional Content page, as well as in the links above... JANUARY 2020 CATALOGS You can find our 2020 January Catalog on the Promotional Content page, as well as in the links above... This reflects price changes, as well as our new color & new items. Please feel free to download & print out the catalog, should you choose to keep one with your display, as we have gone fully digital for 2020. NEW COLOR & NEW ITEMS Our new Coated Canvas color, LEMON, is now live! As well as a handful of new items... See below for a comprehensive list of new item info - or see the new price sheets & catalog. #360 Pearl: $17 / $35 #321 Leather Luna: $68 / $140 #702 Pod Pouch: $7 / $15 #211 Wristlet (Redesigned): $37 / $76 #2822 JH Scout: $140 / $290 (please allow up to 4 weeks for production on this item) #2221 JH Southtown: $200 / $414 (please allow up to 4 weeks for production on this item) DISCONTINUING FOR 2020 - Boarding Case - Houstonian - Easy View Organizer - Game Day Tote - Large Wheels now comes with Garment Sleeve ***HOT STAMPING RETAILERS*** Q1 perk - 30% OFF all discontinued items! Please keep an eye on your inbox this week for more info. If you don't receive an email from us please contact our Retail Coordinator katherine@jonhartdesign.com on how to take advantage of this deal.
General Info: -If we are having multiple promotions going on at once, there is NO DOUBLE DIPPING, which means you can only use one promotion on each order. -Greek & University items will NEVER be apart of any promotion that has a percentage off of an item due to royalty fees***** -If you place an order and have an issue with the order please call or email immediately due to the quickness of processing, if it is after 4:30 please email ASAP. -The Luna bag is 3 different items. There is a Clear Luna #319, Vinyl Luna #320, and an all leather Luna #321 -If you have 60+ items in your cart it is best to submit separate orders... this will help with website functionality Click here for: 2019 JH Bulletin Click here for: 2018 JH Bulletin |
